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Support

Help with SpamFence.

Write to support@spamfence.site.

Turn on blocking

Settings › Apps › Phone › Call Blocking & Identification › SpamFence. No account or code required.

Live lookup

Requires iOS 18.1 or later and is turned on in the same Settings screen. If “Error enabling extension” appears after reinstalling the app, restart the iPhone.

Phone numbers

Include the area code. Numbers are read using the country chosen in the app, and numbers starting with + are read as international.

A blocked number still rings

iOS doesn't block numbers saved in Contacts or, since iOS 26, numbers you have called from your iPhone. Delete those calls from Recents and blocking works again.

Reinstalling or changing iPhones

Your block list is restored automatically when you reinstall the app. For a new iPhone, turn on the iCloud copy in the app's settings or export the list.

A number is listed by mistake

If your number or your company's number is on the list by mistake, write to us with the number. We review it and, if appropriate, remove it in the next daily publication. More details in the privacy policy.

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